Project Coordinator

Remote, Full-Time

 

Join the MadeToOrder Team!

We’re on the lookout for a dynamic, detail-driven Project Coordinator who’s not just smart, but also proactive, persistent, and resourceful. If you’re the type of person who thrives on delivering exceptional customer service with authenticity and enthusiasm—whether you’re working with clients, partner suppliers, or team members—we want to hear from you!

 

At MadeToOrder, we value creativity that goes beyond the ordinary. We’re searching for someone who can generate fresh, fun, and impactful ideas that align with our clients’ brands, missions, and values. If you’re a team player who loves making a difference and isn’t afraid to take initiative, let’s talk!

Bring your talent, passion, and energy to a team where your ideas truly matter.

 

Position Overview

The Project Coordinator is responsible for supporting an Account Executive in every aspect of their role, from building strong relationships with clients to proactively managing the sales pipeline, from supporting daily sales-related activities to coordinating marketing efforts to generate new and return business. The position keeps all the trains running on time, ensures everything is recorded and tracked, and uses creativity and a sense of urgency to exceed client expectations.   This is a remote position located in the United States.

 

Primary Duties and Responsibilities

Support Account Executive with daily sales-related activities.

·       Provide timely, client-obsessed service that routinely exceeds expectations.

·       Support Account Executive in developing ideas and sourcing products that meet client goals and budget.

·       Create proposals in the CRM system and review for accuracy, pricing and profit margin.

·       Communicate with partner suppliers on pricing, product availability, lead times, etc.

·       Facilitate orders, answering questions and securing purchase orders.

·       Enter detailed orders in CRM system to be submitted to the Customer Service Representative

·       Build, launch, and manage Pop-Up Shops for product fulfillment.

·       Proactively anticipate and troubleshoot issues.

 

Support Account Executive in managing sales pipeline.

·       Use the MadeToOrder CRM system to track and proactively manage sales pipeline and record accurate notes regarding client interactions and follow-up steps.

·       Lead daily and weekly huddles with Account Executive to prioritize and assign sales opportunities, partner supplier inquiries, proposal creation, and client feedback.

·       Execute assigned follow-up with team, vendors, clients, and prospects as assigned.

 

Support Account Executive with marketing activities to generate new and return business.

·       Coordinate and execute portions of marketing campaigns to generate new leads and/or return business.

·       Proactively coordinate the creation, receipt and delivery of spec samples and virtuals.

·       Prepare personalized correspondence and mailer kits for prospects.

·       Participate in vendor meetings and research new product ideas.

 

Requirements for Position

·       Minimum of 2 years in a similar industry position.

·       Excellent oral, written, and interpersonal communication skills.

·       Detail-oriented, strong organizational skills, and the ability to deliver under deadlines with a high level of accuracy.

·       Strong sense of urgency and timeliness.

·       Strong work ethic that supports working independently with minimal supervision.

·       Ability to work effectively in a collaborative team environment with a dynamic range of people.

·       Ability to handle sensitive situations with tact, diplomacy, and well-reasoned judgment.

·       Curious, flexible, and good-humored with a positive “can do” attitude.

·       Proficiency in Microsoft applications (Word, Excel, and Outlook).

·       Experience with Adobe Illustrator and Canva a plus but not required.

·       Experience with CRM software preferred.

 

Benefits

·       Employee Stock Ownership Plan

·       Fully remote

·       Healthcare benefits

·       401(k) plan

·       Generous PTO offering

·       Expansive Holiday Schedule

 

Work Environment

This is a fully remote position with the potential for some travel based on client needs and company events.

 

About MadeToOrder:

MadeToOrder is a certified women-owned business, founded in 2003, with a vision to help our clients create connected experiences through branded merchandise, kitting and fulfillment, online stores, and creative services.  We understand that a promotional product is about more than the product itself. It’s about the messaging, the user experience, and how it represents a company’s brand’s mission, vision, and values on a grander scale. We partner with our clients to provide products that tell their story, speak to their brand, and create lasting impressions.

 

MADETOORDER IS AN EQUAL OPPORTUNITY EMPLOYER.

 

Interested Candidates please submit your resume and cover letter to:

 

Marin Elcar, National Sales Manager

[email protected]