You have made your decision, you extended the offer and now the candidate has accepted. Now you are faced with the onboarding process. While you obviously must follow state and federal guidelines when it comes to processing the paperwork, onboarding is so much more than just the legality of papers. Onboarding is an ongoing part of the business. What you need to decide is how long the process will take, 30-60-90 days? One year? You also have to have the right people in your ship to follow the process and give it their full attention.
First thing’s first
The onboarding process should begin when you post the position itself. This is when you start thinking of your process, who will oversee it and what it looks like. Will you have employee orientation? Will the person in charge of the onboarding and training process be available to give this their full attention? What tools will the new employee need to do their job efficiently and correctly? Have everything ready for this person and be completely ready for their arrival.
Use the buddy system
Be sure that there is one specific person for the new start to latch on to. When this happens, there will be less direct questions to the manager which will allow them to focus on their own work. This also helps them feel immediately accepted and at ease in a new place.
If you happen to be a small business, don’t overdo your onboarding process. You will actually see flaws and issues far more quickly than a large business which is why the large onboarding structures will simply be too much. Keep it simple.
Ask how you are doing
Ask your new employees what they like and don’t like about your process and take it to heart. See what can be changed, what issues there are, and fix them. Ask them what they would like to see changed, what they think should be added to your process, and ask what you can do to improve. There is no one size fits all when it comes to this and you may need to change things many times before you find what works.
All in all, keep evolving, keep up with the times and changes within your industry and your business. There is no right or wrong way here as long as you are willing to see and understand the need for change.